Our supporters are at the heart of everything we do.
Thanks to your generosity, we’ve been able to deliver real change on a scale bigger than ever before. Without you, we simply couldn’t reach children in need across South Africa and beyond. Your trust is vital to us, and we are committed to being fully transparent and accountable in all that we do.
When you choose to support Save the Children South Africa, here’s our promise to you:
1. Transparency in how we use your donations
We ensure every donation has the greatest possible impact for children. Every gift, large or small, is valued and put to work as quickly as possible.
2. Stories that show your impact
Your support transforms children’s lives. We’ll share inspiring stories of our work and be honest about the challenges we face. In times of emergency, we’ll keep you updated on how children are affected and how your support is making a difference.
3. Respect for your privacy and your generosity
We will never make cold calls to the public, and we will never sell your data.
4. Communication that works for you
We’ll make it simple for you to choose how you hear from us. If you ask us not to contact you, we’ll respect that, unless required by law.
5. A friendly and open response
If you get in touch, we’ll respond with honesty and care. Where we work with external suppliers, we’ll ensure they meet our standards. And if we make mistakes, we’ll acknowledge them, apologise, and put things right.
If you would like to chat to us, please call Supporter Care team on +27 (0)12 430 7775 or email [email protected].
